Booking Terms & Conditions
StayIn.club is the accommodation booking platform operated by Beyondbnb. By making a reservation through our platform, you agree to the following terms and conditions regarding cancellations. Please read these terms carefully before confirming your reservation.
1. Non-Refundable Reservations
All reservations made through StayIn.club are strictly non-refundable. Once a booking is confirmed, the guest is responsible for the full amount of the reservation, regardless of any changes or cancellations. This allows us to offer the most competitive rates and avoid the costly credit card fees which are not refunded to us in refund situations.
2. Rebooking Discount Offer
We understand that sometimes plans change, and we strive to offer some flexibility within our cancellation policy. If you need to cancel your booking, and we are able to successfully replace the cancelled dates with another booking, we can offer you a discount on a future stay at any of our properties.
The amount of this discount will depend on our ability to rebook the cancelled dates, and the maximum discount provided will not exceed the value of the cancellation penalty incurred. Please note that this discount is offered at our sole discretion and is contingent on our success in replacing the cancelled reservation. This discount cannot be transferred, redeemed for cash, or combined with other offers.
3. Trip Cancellation Insurance
We strongly recommend that guests purchase trip cancellation insurance to protect themselves against unforeseen circumstances. Trip cancellation insurance is included with many credit cards, and is available for purchase through our partners after booking, which can help cover any costs associated with changes or cancellations. If you would like more information about trip cancellation insurance, please contact us directly. StayIn.club is not liable for any losses or damages incurred as a result of failure to obtain appropriate travel insurance. You can purchase trip cancellation insurance through our partners at Red Sky Insurance here.
4. Limitation of Liability
StayIn.club shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from cancellations, changes, or modifications of a booking, regardless of the reason. This includes, but is not limited to, loss of revenue, loss of anticipated savings, or any other financial loss. Guests are responsible for ensuring their personal safety, belongings, and travel arrangements.
5. Force Majeure
StayIn.club is not responsible for any cancellations or modifications to bookings resulting from events beyond our control, including but not limited to natural disasters, government regulations, strikes, acts of war, pandemics, or other unforeseen circumstances. In such cases, we will make reasonable efforts to assist you, but refunds or discounts are not guaranteed.
6. Agreement to Terms
By confirming a reservation on StayIn.club, you acknowledge and agree to these cancellation terms and conditions. This agreement constitutes the entire understanding between you and StayIn.club with respect to cancellations. Any failure to enforce any provision of these terms does not constitute a waiver of that provision.
7. Modifications
StayIn.club reserves the right to modify these terms and conditions at any time without prior notice. Any changes will be posted on our platform and will apply to reservations made after the update. It is the responsibility of the guest to review the terms and conditions periodically.
8. GST on cleaning fee will be charged in addition to total shown at time of booking (technical issue)
If you have any questions about our cancellation policy or need assistance regarding your booking, please do not hesitate to reach out to us. Our team is here to help and can provide additional details or clarify any concerns you may have.
Thank you for choosing StayIn.club. We look forward to hosting you.